VITEC: Maintenance & Support Plans

Partner: VITEC
Maintenance & Support plan

VITEC’s wide range of professional video solutions is designed to meet the highest standards of reliability and quality. In addition to standard support and warranty services, VITEC offers several comprehensive support plans that provide extended software and hardware coverage, superior access to their technical support engineers, rapid turn-around of replacement parts, and valuable online resources to help you maintain your video services and ensure critical equipment is always fully operational.

Features

VITEC’s wide range of professional video solutions meet the highest standards of reliability and quality. By subscribing to one of our Support Plans, you’ll have access to new software features whenever they’re released, to help you make the most of your VITEC products. Please contact your regional sales contact to discuss the best support plan for your needs.

Benefits of VITEC Support

  • Peace of mind: ensure your IP video system is fully protected, maintained and enhanced over its lifetime with an extensive manufacturer-supported warranty from VITEC
  • Access to regular firmware upgrades, adding new features and keeping your system secure, to help you get the most out of your VITEC system
  • Advanced unit replacement ensures a working unit will be shipped the next business day*, returning the system to its fully operational status as quickly as possible
  • Access to training courses and events
  • Access our global support network: relax in the knowledge that expert help is available whenever and wherever you need it
  • VITEC Support Plans help keep your system fully operational
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